CRM: What do users really think about their vendors?
Findings from the 2023/24 Market Research study conducted by Boost Evaluation
This is a centralised database where you can store information about the organisations and people you do business with.read more
450 mid-size CRM customers globally were polled:
How does service provision compare across top vendors?
Which vendor projects went significantly over budget?
Which vendors drove the biggest business outcomes?
About the Research