CRM Deployment:
Multi-party vs.
single vendor

There are two approaches you can take when building your CRM deployment team:

Single vendor:

This is where you have a direct relationship with your CRM provider. Together, you’ll tailor and configure the software, provide end-user support, and handle critical success factors.

Multi-party:

An alternative where you engage with at least one third party, as well as, or instead of your CRM provider. It’s possible to benefit from additional expertise, add-ons, or resources.