Challenge 4:
Fluctuating freight rates
One way to make managing freight rates easier is tracking every step of your supply and demand.
An ERP is a great way to control stock and organize your manufacturing process. You’ll get clear information on inventory supply levels, costs and tracking. But it doesn’t give you a deeper understanding of demand. This means predicting what customers will want and when they want it, can be tricky.
When you’re armed with clear customer data that enables you to work out what customers need, you can be confident that your inventory forecasts are correct, you get more time to plan out how you’re going to transport goods. making freight rates easier to navigate.
360-degree data on your customers gives you use real-time insights to drive your strategy. Group customers and see trends around customer demand. Create sales forecasts based on historical data so you have a clear idea of how much product you’re likely to sell and when you’re likely to sell it.
By knowing your supply and demand inside out, you can work out how much capacity is needed well in advance.
An ERP and CRM integration combines your inventory management, order processing and supply chain data with customer data. This means all of your teams get a better understanding as your business as whole.
An ERP and CRM integration opens up new possibilities for your sales teams. A salesperson can:
Ensuring sales teams can use ERP information alongside their current CRM functionality ultimately helps them close deals faster. It cuts out the admin of entering data into multiple systems.